Last 1-800-Flowers update

I finally got a refund from 1-800-flowers. 23 days after this all started, I can close the book on this mess. For the record, don’t bother talking with them on the phone. Just go straight to the online customer support (who could have guessed).

Snow Suck

Snowmageddon, Snowpocalypse Now, Snotorious B.I.G. call it what you will, the blizzard of 2010 was pretty miserable for us. If you don’t follow my Twitter Feed/Facebook Wall, you might not know that last week’s snow storm was pretty traumatic for the family. Besides 55″ of snow, we had a town truck catch fire in front …

Delivering the goods…

It’s becoming clear to me that some forms of customer service are dead. I sit here currently on hold with 1-800-flowers.com after complaining about the bouquet that was just delivered. The bouquet I ordered is pictured to the left, the one that arrived is significantly different. Although their description states the arrangement would include: “Fresh …